If you receive a damaged or incorrect product, please contact us as soon as possible after delivery with your order details and clear photographs/videos of the product and packaging. Our team will review the request and guide you through the return process.
Refund Policy-
Eligibility for Refunds
At Priyam Jewels, we want you to be happy with your purchase. Refunds may be considered for eligible products that are received damaged, defective, or significantly different from the product ordered. The item must meet our return conditions to qualify.
Return Request
Product Condition
To be eligible for a refund or return, the jewellery must be unused, unworn, and returned in its original condition and packaging. Products that show signs of use, damage, alteration, or missing packaging may not be eligible for a refund.
Non-Refundable Products
Certain products may not be eligible for refunds, including customised, personalised, made-to-order, or specially crafted jewellery. We recommend carefully checking the product details and specifications before placing your order.
Refund Processing
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed through the applicable payment method within the applicable processing period. Shipping or other applicable charges may be non-refundable.
Contact Us
For any queries regarding this Privacy Policy or your interaction with www.priyamjewels.com, feel free to contact:
📧 Email: priyamjewelsjaipur@gmail.com
📞 Customer Support: +91 7878891061
🕘 Service Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)